Confidential & secure reporting

Report a public transport incident

Your report helps identify dangerous routes, hold reckless operators accountable, and build evidence for systemic transport safety reforms.

You do not need to provide your name or phone number. We do not track your personal identity.

Select what happened, route number (e.g. 138, 177), time, and attach photos or video evidence if safe.

If you are in immediate physical danger, do not wait for an online form — call Police 119 directly.

Launch the interactive, mobile-optimized reporting flow directly in the commuter app shell.